Frequently Asked Questions

You can earn points through multiple activities:

• Complete courses: 2000 points each
• Watch ads: 50-200 points per ad
• Read blog articles: 100 points each
• Refer friends: 1000 points per referral
• Spin daily wheel: 50-500 points
• Daily login bonus: 100 points

Yes, there's a daily limit of 10,000 points from regular activities. However, referral bonuses do NOT count toward this limit, so you can earn unlimited points through referrals!

You can spin the wheel once every 24 hours. The timer resets at midnight local time.

Yes, you must watch the entire ad duration to receive points. Closing the ad early or navigating away will result in no points being awarded.

The minimum withdrawal amount is 500,000 points, which equals $5. This ensures processing fees don't significantly impact your earnings.

Withdrawals typically process within 24-48 hours. During high volume periods, it may take up to 72 hours. You'll receive a notification once processed.

We currently support:

• Bank Transfer
• PayPal
• Mobile Money (various providers)
• Gift Cards (selected retailers)

Common reasons for rejection include:

• Insufficient points balance
• Incorrect payment details
• Suspicious activity detected
• Violation of terms of service

Contact support if you believe your rejection was in error.

Click on "Forgot Password" on the login page. Enter your email address, and we'll send you a password reset link. Check your spam folder if you don't see the email.

Yes, you can access your account from multiple devices. However, you cannot be logged in on multiple devices simultaneously for security reasons.

Points may take a few minutes to update. If points haven't appeared after 15 minutes:

• Refresh the page
• Check your internet connection
• Ensure you completed all course requirements
• Contact support with course details

To delete your account, please contact our support team. Note that account deletion is permanent and will result in loss of all points and earnings.

Yes! EduHeTech is completely free to use. We offer a premium option that removes daily limits and provides additional features, but the basic platform remains free.

Yes, EduHeTech is available worldwide. However, payment methods and currency conversion rates may vary by country.

You can contact our support team through:

• Email: support@eduhetech.com
• In-app chat support
• Social media channels
• Contact form on our website

Many of our courses are from certified platforms and provide completion certificates. However, the certification depends on the specific course provider. Check individual course details for certification information.